Statement of Demands and Needs
Please complete all fields before reviewing this Demands & Needs Statement
Our customers consistently rate us with a top 5-Star rating for Value, Quality & Service.
All our policies come with a comprehensive 14-day money back guarantee.
Our policies are genuine insurance policies backed by the regulator the Financial Conduct Authority (FCA).
We're here 365-days a week to respond quickly when you have an emergency. We'll be here when you need us.
We approved and settled over 99.2% of claims last year for our UK customers. We pride ourselves on the speed with which we either repair, replace or settle your claim.
Our policies provide flexible cover levels so you get the right cover to suit you, ensuring you don't pay too much for cover you don't need or have insufficient cover for your requirements.
All our engineers are fully vetted and qualified, many approved directly by the manufacturer. They fix approximately 90% of appliances first-time on-site.
We have 750+ engineers nation-wide covering every corner of the UK. When you need us we'll be able to respond quickly.
All our policies come with the option of spreading your payments over a 12 month period. You may also save up to 20% by paying annually in advance.
We are authorised and regulated by the UK Financial Conduct Authority. We are regulated to sell insurance products within the UK. Beware of companies who are purporting to sell insurance without being regulated.
If you’ve got a complaint about one of our products or services that has not be dealt with to your satisfaction, you may take your complaint to the Financial Ombudsman Service (FOS), an independent body established by Parliament to settle disputes between financial companies and their customers.
Our insurance products are protected by the Financial Services Compensation Scheme (FSCS). This means you may be entitled to compensation if the insurer cannot meet their obligations. Most insurance contracts are covered for 90% of the claim.
Protect the valuable appliances in your home against unexpected breakdown and expensive repair bills with our range of appliances insurance products covering the whole of the UK.
With our range of appliance insurance products, we can cover your whole range of Kitchen Appliances, Boiler, and TV and Satellite equipment. You can even cover all these appliances under one simple policy.
Our appliance repair cover provides simple to understand products designed to protect your appliances wherever you are within the UK. If you have a breakdown, simply call us and we’ll handle the rest. Our extensive network of engineers throughout the UK means we’ll always be there when you need us.
There’s no call-out charge and our appliance repair cover will cover all the parts and labor to fix your appliance anywhere in the UK. If we can’t repair it we’ll replace it for you with a new appliance, our service is quick and efficient, we’ll get you up and running quickly with no fuss, sometimes you’ll even receive your replacement appliance the same day!
Statement of Demands and Needs
Please complete all fields before reviewing this Demands & Needs Statement